Contact CONNORTONE
CONNORTONE Incorporated is headquartered in Marlborough, Massachusetts, USA. Our former facilities in Schaumberg, Illinois and Dallas, Texas are now, we are told, water parks. We are unable to accept correspondence at those addresses. For inquiries concerning warranty service, replacement percussion surfaces, replacement brass screws and washers, or the influence of Allen Dulles, please contact us by one of the methods below.
- Manufacturer
- CONNORTONE Inc.
- Present Address
- Marlborough, Mass. USA
- Former Facilities
-
Schaumberg, Illinois — now a water park
Dallas, Texas — also a water park
Manchuria — status unknown - Copyright Notice
- © Copyright 1987 CONNORTONE Inc., Schaumberg Illinois
Warranty Service
For warranty claims, please see our Warranty of Craftsmanship page for full terms, exclusions, and instructions on how to obtain service. Claims for defective merchandise must be submitted within one (1) year of the invoice date. Photographs and a copy of the original invoice are required. Returns must be packed in original packaging. We reserve the right to specify that items be returned to the original warehouse for inspection, or inspected by our representative in the field — whichever is not currently a water park.
Replacement Parts
The embossed percussion surface may be replaced in the event of wear, or upon finding a better one at a flea market or on eBay, by detaching the four (4) brass screws and substituting the new plate. Do not omit the four (4) brass washers during reinstallation.